Skip to main content
Admin accounts on self-hosted Cal.com instances must meet specific security requirements. If your account does not meet these requirements, your admin privileges are temporarily restricted until you update your credentials.

Requirements

To keep full admin access, your account must satisfy both of the following:
  1. Password — at least 15 characters, including uppercase letters, lowercase letters, and a number.
  2. Two-factor authentication (2FA) — enabled on your account.
If either requirement is missing, your role is automatically changed to Inactive Admin at your next login. You can still use the application, but admin-level actions are unavailable until you fix the issue.
This enforcement only applies to admin accounts that use Cal.com password-based login. Admins who sign in through an external identity provider (such as SAML or OIDC) are not affected.

What happens when requirements are not met

When you sign in as an admin without meeting the security requirements, Cal.com:
  1. Restricts your session so admin actions are unavailable.
  2. Shows a warning banner at the top of every page explaining what needs to be fixed.
  3. Links you directly to the relevant settings page.
The banner message depends on what is missing:
Missing requirementBanner action
Password and 2FADirects you to update your password
Password onlyDirects you to update your password
2FA onlyDirects you to enable two-factor authentication

How to resolve

1

Update your password (if needed)

Go to Settings → Security → Password and set a new password that is at least 15 characters long and includes uppercase letters, lowercase letters, and a number.
2

Enable two-factor authentication (if needed)

Go to Settings → Security → Two-factor authentication and follow the prompts to enable 2FA.
3

Sign in again

After making changes you are signed out automatically. Log back in with your updated credentials to regain full admin access.

FAQs

Q: Will I lose any data if my admin access is restricted?
A: No. Your data and settings remain intact. Only admin-level actions are temporarily unavailable.
Q: What counts as a strong enough password?
A: Your password must be at least 15 characters and include at least one uppercase letter, one lowercase letter, and one number.
Q: Do these requirements apply to the Cal.com cloud platform?
A: No. These requirements apply only to self-hosted Cal.com instances.